Dental Associates of North Alabama – Decatur & Children’s

Treatment Coordinator (Front Desk – Medicaid Side)

Dental Associates of North Alabama – Decatur & Children’s is a well-established practice that has proudly served the community for over 20 years. We are currently seeking a Treatment Coordinator to join our team in a fast-paced, high-volume environment.

This position is based on our Medicaid side/front desk, which is extremely busy and requires someone who thrives under pressure, stays organized, and provides excellent patient service.

Why Join Our Team?

• Established practice with strong community presence
• Supportive, team-oriented environment
• Opportunity to grow within a busy and successful office
• Consistent, full-time schedule

Schedule

• Monday & Tuesday: 7:00 AM – 4:00 PM (1-hour lunch)
• Wednesday, Thursday, Friday: 7:00 AM – 3:00 PM

Key Responsibilities

• Greet and check in/out patients in a professional and friendly manner
• Schedule and manage high-volume patient appointments
• Present treatment plans and explain financial responsibilities
• Verify insurance eligibility and benefits (Medicaid experience preferred)
• Answer phones and handle patient inquiries efficiently
• Collect co-pays, balances, and payments
• Maintain accurate patient records and documentation
• Work closely with the clinical team to ensure smooth patient flow

Qualifications

• Previous dental front desk or treatment coordinator experience required
• Experience with insurance verification (Medicaid experience is a plus)
• Dentrix experience preferred
• Bilingual in Spanish required
• Strong multitasking and organizational skills
• Ability to work in a fast-paced, high-volume environment
• Positive attitude with a strong focus on patient care

Apply today to join a growing practice and be part of a team that makes a difference in patients’ lives every day!